We have been delighted with the services provided by Swaine Allen since we decided to sample their services for our service charge arrears collections, so much so we have now placed all our arrears collection with them. The administration and handling of the arrears recovery is swift, hassle free for us as an agent, and at all times we are communicated with regarding the progress of individual accounts. Nothing has been too much trouble for the team, even going above and beyond and assisting us on matters that are outside of their normal day to day remit.